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General email address

concierge@49winters.com

 Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

 Delivery

Please see our delivery information.

Returns

Please see our returns policy.

Cancellation

Customers wishing to exercise their right to cancel under the Consumer Contracts Regulations (CCR’s) must do so within 14 days of the receipt of their order. The cancellation period will expire after 14 days from the day the order is delivered.  Please email us at concierge@49winters.com quoting your Order Confirmation number. Please note, that once your item has been dispatched we are unable to recall it and will no longer be able cancel it; in this case please see our Returns policy. Please note that all refunds will be made against the method of payment used when placing the order.

Intellectual Property Rights

This website is protected by copyright, trademarks and other intellectual property rights and are the exclusive property of 49WINTERS. Such content includes but is not limited to, all photographs, images, illustrations, texts, multimedia (graphic, audio and video), logos as well software used for the design and the function of the Site. All trademarks displayed on the website are trademarks of 49WINTERS. All rights are reserved worldwide.

The data contained on this website is presented for information and promotion purposes only. This website is intended solely for private, personal and non-commercial use. You may download or reproduce information appearing on this website solely for personal and non- commercial purposes. The downloading or reproduction of any document or software gives you no right, title or interest with respect to such documents or software. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this website, any material contained on this website or any related software. Any other use of the content of this website, including its reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction is expressly forbidden without 49WINTERS prior written consent.

Links

This website may contain links to other internet sites. 49WINTERS shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way imply that 49WINTERS has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site’s operator. No link with the website is authorised without 49WINTERS prior written approval.

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